pinas99 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and pinas99 ("pinas99," "we," "us," or "our") governing your access to and use of the pinas99 online gaming platform, including all games, features, promotions, and services made available through the website at pinas99.xyz and any associated mobile interfaces (collectively, the "Platform").

By creating an account, accessing the Platform, or using any of the services offered by pinas99, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not register an account or use the Platform.

These Terms should be read together with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and pinas99.

To register and maintain an account on pinas99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gaming activities in the Philippines, and pinas99 strictly enforces this requirement.
• You must be physically located in a jurisdiction where online gaming is permitted under applicable law at the time of play.
• You must not be listed on any self-exclusion register maintained by pinas99 or any applicable regulatory authority.
• You must have full legal capacity to enter into a binding agreement under Philippine law.
• You must not be an employee, contractor, director, officer, or agent of pinas99, nor an immediate family member of any such person.
• You must not be acting on behalf of any third party when registering or using the Platform.

pinas99 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure. Any winnings generated by an ineligible player may be voided and forfeited.

To access the full range of services on pinas99, you are required to create a registered account. The following conditions apply to account registration and maintenance:

3.1 Single Account Policy

Each individual is permitted to hold only one active account on pinas99. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, pinas99 reserves the right to close all associated accounts and void any balances or pending withdrawals.

3.2 Accuracy of Information

You are required to provide accurate, complete, and current information during registration and to update your account details promptly if any information changes. pinas99 is not liable for any loss or inconvenience arising from inaccurate account information provided by the player.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your pinas99 account credentials, including your username and password. You must not share your login details with any third party. pinas99 will not be held liable for any unauthorized access to your account resulting from your failure to maintain adequate security of your credentials. You must notify pinas99 immediately if you suspect unauthorized access to your account.

3.4 Account Verification

pinas99 may require you to complete a Know Your Customer (KYC) verification process before processing withdrawals or at any other time deemed necessary. Verification may require submission of a government-issued photo ID, proof of address, and proof of payment method ownership. Accounts that fail to complete verification within the required timeframe may be suspended.

All financial transactions on pinas99 are conducted in Philippine Peso (₱). The following terms apply to deposits and withdrawals:

4.1 Deposits

pinas99 accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as may be made available from time to time. The minimum deposit amount is ₱100. Deposits are generally credited to your pinas99 account immediately upon confirmation from the payment provider. pinas99 does not charge fees on deposits, though your payment provider may apply their own charges.

4.2 Withdrawals

Withdrawal requests are subject to identity verification and compliance checks. pinas99 reserves the right to request supporting documentation before processing any withdrawal. Withdrawals will only be processed to a payment method that has been verified as belonging to the registered account holder. Processing times vary by payment method and are subject to the policies of the receiving financial institution.

4.3 Inactive Accounts

An account that has had no login activity for a continuous period of twelve (12) months will be classified as inactive. pinas99 may apply an inactivity fee to dormant accounts in accordance with its current fee schedule, which will be communicated to the player prior to any deduction. Players are encouraged to log in periodically to keep their accounts active.

pinas99 offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual promotion:

• Bonuses are available to eligible registered players only. pinas99 reserves the right to determine eligibility at its sole discretion.
• Each bonus offer is subject to specific wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Wagering requirements will be clearly stated in the applicable promotion terms.
• Bonuses may only be used for the games and game categories specified in the promotion terms. Using a bonus on ineligible games may result in the bonus and associated winnings being voided.
• pinas99 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Abuse of bonus offers — including but not limited to the use of multiple accounts, collusion, or exploitation of software errors — will result in the forfeiture of all bonuses and associated winnings, and may result in permanent account closure.
• Bonuses cannot be transferred between accounts or exchanged for cash except where explicitly stated in the promotion terms.

All games available on the pinas99 Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

pinas99 uses certified Random Number Generator (RNG) technology to ensure that all game outcomes are fair, random, and independent of previous results. The use of any software, tool, or strategy designed to manipulate game outcomes or gain an unfair advantage is strictly prohibited and will result in immediate account suspension.

In the event of a technical malfunction or error during gameplay, pinas99 reserves the right to void the affected game round and refund the wager to the player's account. pinas99 is not liable for any losses arising from technical failures beyond its reasonable control.

The following conduct is strictly prohibited on the pinas99 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities where appropriate:

• Providing false, misleading, or fraudulent information during registration or at any other time.
• Registering or operating more than one account on pinas99.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes.
• Using automated software, bots, scripts, or any other tools to interact with the Platform in a manner not intended for human players.
• Attempting to exploit software bugs, errors, or vulnerabilities for financial gain.
• Engaging in any activity that constitutes money laundering, fraud, or any other illegal financial activity.
• Harassing, threatening, or abusing other players or pinas99 staff through any communication channel.
• Attempting to access another player's account without authorization.
• Reproducing, distributing, or commercially exploiting any content from the pinas99 Platform without prior written consent.

pinas99 is committed to promoting responsible gaming and takes its duty of care to players seriously. Gaming should always be an enjoyable form of entertainment, and pinas99 provides a range of tools to help players maintain control over their gaming activity.

The following responsible gaming tools are available to all registered pinas99 players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your pinas99 account.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the pinas99 Platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
• Reality Check: Receive periodic on-screen reminders of the time elapsed and net gaming activity during your session.

All responsible gaming tools are accessible through your account settings. If you believe you may have a gambling problem, we strongly encourage you to make use of these tools and to seek professional support. For more information, please visit our dedicated Responsible Gaming page.

All content on the pinas99 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform — is the property of pinas99 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of pinas99.

Any unauthorized use of pinas99's intellectual property may result in legal action. The pinas99 name, logo, and all related marks are trademarks of pinas99 and may not be used without express written permission.

pinas99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

pinas99 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and pinas99 cannot guarantee absolute security of your data.

pinas99 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent, except as required by law or as necessary to provide the services described in these Terms.

To the fullest extent permitted by applicable law, pinas99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

pinas99's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your pinas99 account in the thirty (30) days immediately preceding the event giving rise to the claim.

pinas99 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for implementing appropriate safeguards on your own devices and systems.

pinas99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, pinas99 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision will always be displayed at the top of this page. Your continued use of the pinas99 Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the pinas99 Platform, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

These Terms are written in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pinas99 support team. Our team is available 24 hours a day, 7 days a week.

You may reach us via live chat through the pinas99 Platform, or by email at:

[email protected]

For matters related to responsible gaming, account self-exclusion, or player protection, please visit our Responsible Gaming page for dedicated resources and contact options.