At pinas99, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
These are the core principles that guide how pinas99 handles your personal information every single day.
pinas99 uses 256-bit SSL encryption across all data transmissions. Your account credentials, financial details, and personal information are stored using industry-standard security protocols to prevent unauthorized access.
Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, and request deletion of your personal data held by pinas99. We make it straightforward to exercise these rights through your account settings or by contacting our support team.
pinas99 does not sell, rent, or trade your personal data to third-party marketers. Any data shared with service partners is strictly limited to what is necessary to deliver the pinas99 service and is governed by binding data processing agreements.
pinas99 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to upholding the data privacy rights of every Filipino player on our platform.
We follow a data minimization principle — pinas99 only collects the personal information that is genuinely necessary to provide our services, verify your identity, process transactions, and comply with legal obligations. Nothing more.
Whenever pinas99 makes material changes to this Privacy Policy, we will notify registered players via email and through a prominent notice on the platform before the changes take effect. You will always know how your data is being used.
This Privacy Policy ("Policy") describes how pinas99 ("pinas99," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the pinas99 online gaming platform available at pinas99.xyz and any associated mobile interfaces (collectively, the "Platform").
pinas99 is committed to protecting the privacy and personal data of all players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account on pinas99 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.
Scope: This Policy applies to all personal data collected through the pinas99 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your use of any pinas99 promotional features.
pinas99 collects personal data that is necessary to provide our services, verify player identity, process financial transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:
When you create a pinas99 account, we collect information including your full name, date of birth, nationality, residential address, email address, and mobile number. This information is required to verify your identity and confirm that you meet the minimum age requirement of 21 years old.
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, pinas99 may request copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership.
We collect records of all deposits, withdrawals, wagers, and winnings associated with your pinas99 account. Payment method details (such as GCash account references, BPI or BDO account details, or PayMaya references) are collected to process transactions. Full payment card numbers are never stored on pinas99 servers.
We automatically collect technical data when you use the Platform, including your IP address, device type, operating system, browser type, session duration, pages visited, game history, and clickstream data. This data helps us improve the Platform and detect fraudulent or suspicious activity.
When you contact pinas99 customer support via live chat or email, we retain records of those communications to resolve your queries and improve our service quality.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, date of birth, address | Account creation, age verification |
| KYC Documents | Government ID, proof of address | Regulatory compliance, fraud prevention |
| Financial Data | Transaction history, payment references | Payment processing, AML compliance |
| Technical Data | IP address, device info, session logs | Security, platform improvement |
| Communications | Support chat logs, emails | Customer service, dispute resolution |
pinas99 uses the personal data we collect for the following purposes:
pinas99 processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:
pinas99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:
We engage trusted third-party service providers to assist in operating the pinas99 Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.
pinas99 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under AML legislation and gaming regulations.
In the event of a merger, acquisition, or sale of all or part of pinas99's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
pinas99 may share your data with other third parties where you have provided your explicit consent to such sharing.
Our Commitment: Any third party that receives personal data from pinas99 is required to maintain appropriate technical and organizational security measures and to use the data only for the specified purpose. We do not permit our service providers to use your data for their own commercial purposes.
pinas99 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pinas99 Platform.
pinas99 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal & regulatory obligations |
| KYC Documents | Duration of account + 5 years | AML compliance requirements |
| Transaction Records | Duration of account + 5 years | Financial regulatory requirements |
| Technical & Usage Logs | Up to 12 months | Security monitoring, fraud detection |
| Support Communications | 3 years from last interaction | Dispute resolution, service improvement |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, pinas99 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
pinas99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Important: While pinas99 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your own account credentials. Never share your pinas99 password with anyone.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinas99:
Request a copy of the personal data pinas99 holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format.
Withdraw your consent to data processing at any time where processing is based on consent, without affecting prior lawful processing.
To exercise any of these rights, please contact the pinas99 Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the requirements of the Philippine Data Privacy Act.
The pinas99 Platform is strictly intended for adults aged 21 years and above. pinas99 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on pinas99 or provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action.
Age Verification: pinas99 employs mandatory age verification procedures during registration to prevent underage access to the Platform. Providing false information about your age is a violation of our Terms & Conditions and may result in permanent account closure.
pinas99 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international payment processors.
Where such transfers occur, pinas99 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.
By using the pinas99 Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
The pinas99 Platform may contain links to third-party websites or services for informational purposes. pinas99 has no control over the content, privacy practices, or data handling of these external sites and is not responsible for their privacy policies.
We encourage you to review the privacy policy of any third-party website you visit. The inclusion of a link on the pinas99 Platform does not constitute an endorsement of that website or its privacy practices.
pinas99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The date of the most recent revision is always displayed at the top of this page.
When material changes are made to this Policy, pinas99 will notify registered players via email and through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the pinas99 Platform after the effective date of any amendments constitutes your acceptance of the revised Policy.
We recommend reviewing this Privacy Policy periodically to stay informed about how pinas99 is protecting your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way pinas99 handles your personal data, please contact our Data Privacy Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For matters related to responsible gaming or account self-exclusion, please visit our Responsible Gaming page for dedicated resources and support options.
Now that you know how pinas99 protects your personal data, join thousands of Filipino players enjoying a safe, secure, and fair gaming experience — all in Philippine Peso.
Must be 21 or older to register. Please play responsibly. Responsible Gaming